Terms & Conditions

1. General Terms

These Terms and Conditions govern your use of our website and your purchase of our hair care products. By accessing or using our website, you agree to be bound by these terms.

2. Data Collection and Usage

• We collect personal information such as your name, email address, shipping address, and payment details when you place an order or create an account on our website.  

• We use this information to process orders, provide customer support, and improve your shopping experience.  

• We may also use your email address to send you promotional offers and newsletters, but you can opt-out of these communications at any time.  

• We do not share your personal information with any third parties.  

3. Product Information

• Product Descriptions: While we strive to provide accurate product descriptions, we cannot guarantee that they are completely error-free.

• Product Images: Product images are for illustrative purposes only and may not reflect the exact product.

4. Orders and Payments

• Order Acceptance: We reserve the right to accept or reject any order at our discretion.

• Payment: All payments must be made in full before we ship your order.

• Pricing: Prices are subject to change without notice.

5. Shipping and Delivery

• Shipping Costs: Shipping costs will be calculated at checkout.

• Delivery Times: We aim to deliver orders within 3 working days but cannot guarantee delivery times.

• Lost or Damaged Packages: We are not responsible for lost or damaged packages during shipping.

6. Returns and Exchanges

• Return Policy: Our return policy outlines the conditions under which you can return or exchange products.

• Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days for a replacement or refund.

7. Limitation of Liability

• No Liability: We are not liable for any damages, losses, or injuries arising from the use of our products or services.

• Product Misuse: You are responsible for the proper use and storage of our products.

8. Intellectual Property

• Ownership: All content on our website, including trademarks and logos, is our property.

9. Governing Law

• Jurisdiction: These terms and conditions are governed by the laws of UAE.

10. Changes to Terms and Conditions

• Updates: We may update these terms and conditions from time to time. Please review them regularly for any changes.

By using our website and purchasing our products, you agree to these terms and conditions.